Terms and Conditions

1 Legal Compliance

You agree to comply with all applicable local, state, national, and international laws and regulations in your use of our website and services. This includes but is not limited to laws governing data protection, consumer rights, and business transactions. You are solely responsible for ensuring your use of our services complies with all legal requirements in your jurisdiction.

2 Accurate Information

You must provide truthful, accurate, and complete information when:

• Requesting service quotes or information
• Booking cleaning services or scheduling appointments
• Communicating about your space and cleaning needs
• Describing any special requirements, hazards, or concerns

Providing false or misleading information may result in service termination and could affect our ability to serve you safely and effectively.

3 Indemnification

You agree to indemnify, defend, and hold harmless Mosska, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your violation of these terms, your misuse of our services, or your violation of any rights of another party. This obligation survives termination of your relationship with us.

4 Property Access and Safety

When engaging our cleaning services, you agree to:

• Provide safe and reasonable access to areas requiring cleaning
• Disclose any hazards, dangerous materials, or safety concerns
• Secure or remove valuable, fragile, or sentimental items
• Ensure pets are secured or managed during service visits
• Maintain reasonable conditions that allow for effective service

5 Respectful Conduct

You agree to treat our team members with respect and maintain professional, appropriate behavior during all interactions. Harassment, discrimination, threatening behavior, or abuse toward our staff will result in immediate service termination. We reserve the right to decline service to individuals who engage in unacceptable conduct.

6 Age Restrictions

You must be at least 18 years old to enter into this agreement and use our services. If you are under 18, you must have permission and supervision from a parent or legal guardian. By using our services, you represent that you meet these age requirements.

1 Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties regarding the accuracy or reliability of service results
• Warranties that services will meet your specific expectations or requirements
• Warranties of non-infringement or error-free operation

2 Limitation of Liability

To the maximum extent permitted by applicable law, Mosska shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or alteration of your data
• Any conduct or content of any third party using our services
• Any errors, mistakes, or inaccuracies in service delivery

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.

3 Consequential Damages Exclusion

Under no circumstances will Mosska be responsible for any damage to personal property, business interruption, loss of profits, loss of data, or any other indirect or consequential damages arising from or relating to our services, even if we have been advised of the possibility of such damages.

4 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of nature, government actions, war, riot, civil unrest, pandemic, or public health emergencies.

1 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which our business operates, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of that jurisdiction, and you consent to the personal jurisdiction of such courts.

2 Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these terms or your use of our services, we encourage you to first contact us directly to seek an amicable resolution. We are committed to addressing concerns fairly and promptly.

If informal resolution is not successful, you agree that disputes shall be resolved through binding arbitration or small claims court, as applicable under local law. Each party shall bear its own costs and expenses in any dispute resolution process.

3 Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be replaced with an enforceable provision that most closely matches the intent of the original provision.

4 Waiver

No waiver by Mosska of any term or condition in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these terms does not constitute a waiver of such right or provision.

5 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Mosska concerning your use of our services and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

6 Assignment

You may not assign or transfer these Terms and Conditions or your rights and obligations under them without our prior written consent. We may assign or transfer our rights and obligations under these terms at any time without restriction, including in connection with a merger, acquisition, or sale of assets.